Turnaround Time

Most of our items are made to order so please allow up to 4 days for your parcel to be sent.

Orders Within France

All orders within France are mailed through La Poste and come with tracking. The tracking number will be emailed to you once your order has been dispatched.

International Orders

Overseas shipping from France has increased considerably from January 2016. Anything thicker than 3cm is now considered a parcel, no matter the weight. To save you the excessive cost of parcel post (25 euros), all dolls are sent as a large letter with tracking (11 euros). To meet the size requirements for a large letter, we carefully fold the dolls legs to her body and wrap the clothes separately. If you would prefer to receive your order in a box, please contact me before placing your order and I can amend the postage.

International Duties & Taxes

All customs and import fees are the responsibility of the customer. Parcels will be marked as 'merchandise' so please take into account any import taxes and fees before you place your order. We don't want you to have an unpleasant surprise upon receipt of your parcel!